Privacy Policy

Last updated: October 2025

Who We Are

Welcome to Lumiacity — an independent studio creating art-inspired jewelry and accessories that blend elegance, emotion, and modern craftsmanship. Our website address is: https://slateblue-reindeer-203553.hostingersite.com.

Information We Collect

When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, and payment information. We also collect limited technical data such as your browser type, IP address, and browsing behavior to improve your experience on our site.

Comments & Reviews

When visitors leave reviews or comments, we collect the data shown in the form, along with your IP address and browser information to help prevent spam. An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. After approval, your profile image may appear next to your comment.

Media Uploads

If you upload photos (for example, product or styling images), please avoid uploading files that contain location data (EXIF GPS). Visitors may be able to download and extract such data from uploaded images.

Cookies

Our site uses cookies to ensure a smooth shopping experience. Cookies help remember your login status, shopping cart items, and display preferences. You may choose to disable cookies in your browser, but some features of the site may not function properly as a result.

Embedded Content

Some pages on our site may include embedded content (e.g., product videos, lookbooks, or social media posts). Embedded content from other websites behaves as if you visited those sites directly and may collect additional data as per their privacy policies.

How We Use Your Data

We use the data you provide to:
  • Process and deliver your orders securely.
  • Communicate with you about purchases, updates, or promotions.
  • Improve our products, services, and user experience.
  • Comply with legal and financial obligations.

Who We Share Your Data With

Your information may be shared with trusted third-party partners — such as payment processors (e.g., PayPal, Stripe) and delivery services (e.g., DHL, USPS) — solely to fulfill your orders. We do not sell or trade your personal data to any outside parties.

Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy — for example, to comply with tax laws or resolve disputes. Comments and their metadata may be retained indefinitely to recognize follow-up comments automatically.

Your Rights

You have the right to request:
  • A copy of your personal data held by us.
  • Correction or deletion of inaccurate or outdated data.
  • Withdrawal of consent for marketing communications at any time.
To make such a request, please contact us via email.

Data Security

We use SSL encryption and secure server technology to protect your personal data. Payment details are processed only through certified payment gateways — we never store your full credit card information.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

Email: support@slateblue-reindeer-203553.hostingersite.com
Address: Lumiacity Studio — Online Only
Website: https://slateblue-reindeer-203553.hostingersite.com